Paying Your Monthly Contribution
It is important to make monthly contributions to your POWER Account.
If you fail to make your POWER Account contribution within 60 days you will:
Lose the chance to see your doctor.
Depending on your income level, you may move to HIP Basic or lose all coverage.
If you lose coverage, any remaining portion of your contributions left over in your POWER Account balance will be subject to a 25 percent penalty.
Wait six months to reapply for HIP.
Pay By Phone
You can make contribution payments with a debit or credit card by our automated payment by phone system. Call our payment center at 877.744.2397
or 866.831.3756 (TTY for hearing and speech impaired).
Pay By Cash
Please do not mail cash. Contact our billing department for instructions on how and where to handle these transactions.
WISEpay (pay electronically)
For general billing and collections help or help with your online payment, please call WISEpay customer service at 877.744.2317 or 866.831.3756 (TTY for hearing and speech impaired).
Pay With Employer or Non-Profit Contribution
Ask your employer or a non-profit organization if they are willing to pay for part or all of your POWER Account balance. He/she will need to fill out the Employer/Non-Profit Contribution Form
. This will reduce the amount of money you have to pay.
Pay By Check or Money Order
Send your check or money order to the address listed on your invoice.
All checks and money orders are held for 10 days to allow them time to clear. Please keep this in mind when mailing your contribution.
If you do not have enough money in your bank account to cover the payment that you make, you will have an additional fee to pay. You will have to pay a NSF $25.00 fee if your check bounces and $0.50 for online payment transactions. This NSF fee will need to be paid in addition to making your monthly payment again.
Sign-up to receive your statements, invoices and other communications electronically. Go to myMDwise
to go paperless.