Member Information

As a MDwise Marketplace member, remember these basic rules:
  1. You can only choose and change your doctor by talking with MDwise Marketplace. Call MDwise Marketplace customer service right away and confirm your doctor.
  2. Carry your ID card with you at all times. Show your ID card every time you get health care.
  3. Contact your doctor first for all medical care.
  4. Only go to the emergency room for true medical emergencies. Call your doctor first if you aren’t sure.
  5. Make sure MDwise Marketplace always has your correct address and phone number. This will help us contact you about you and your family’s important health care information. Learn more about changes you must report.
  6. Review your member handbook for important information.
  7. Some services need approval from MDwise Marketplace before you get them. This is called prior authorization.