Paying Your POWER Account
Pay By Phone:
You can also make contribution payments with a debit or credit card by our automated payment by phone system. Call our Payment Center at:
1.877.744.2397
1.866.831.3756 (TTY for hearing and speech impaired)
Cash Payments: Coming Soon
Please do not mail cash. HIP members can use the "Check-free Bill Payment" at Wal-Mart stores.
Electronic Payments:
WISEpay
Online via myMDwise Member Web Portal using a debit or credit card. View more information about WISEpay
Payroll Deduction
Ask your employer if you can have your HIP contribution taken from your paycheck. If so, your employer will need to view the Payroll Deduction/Direct Deposit Instruction Information. 
Online Payment Questions?
For general Billing and Collections help or help with online payment, please call WISEpay Customer Service at 1-877-744-2317 and 1-866-831-3756 (TTY for hearing and speech impaired).
Employer Contribution:
Ask your employer if he/she is willing to pay for part of your POWER account balance. If so, your employer has to fill out the Employer Contribution Form . This will reduce the amount of money you have to pay.
Your employer may contribute any amount up to 50% of the annual portion of your contribution. You will get a bill each month for the rest.
View more information about employer contribution.
Check or Money Order:
Make your check or money order payable to MDwise.
Mail your payment to:
MDwise HIP Contributions
PO Box 630869
Cincinnati OH 45263-0869
Important note:
All checks and money orders are held for 10 days to allow them time to clear. Please keep this in mind when mailing your contribution.
If you do not have enough money in your bank account to cover the payment that you make, you will have an additional fee to pay. You will have to pay a NSF $3.00 fee if your check bounces and $0.50 for online payment transactions. This NSF fee will need to be paid in addition to making your monthly payment again.
Helpful Information
MyMDwise Member Portal
Your POWER Account
Employer Contributions
WISEpay Online Payment
It is important to make monthly contributions to your POWER Account.
If you fail to make your POWER Account contribution within 60 days you will:
-
Lose the coverage you are counting on from your HIP plan.
-
Lose the chance see your doctor.
-
Be removed from the HIP plan and any remaining portion of your POWER Account balance will be subject to a 25% penalty.
-
Wait 12 months to reapply for the HIP plan.
Go Paperless!
Sign-up to receive your statements, invoices and other communications electronically via the myMDwise member portal.
MDwise is here to help.
For questions, please call us at 1.800.356.1204 or 317.630.2831 if you are in the Indianapolis area.
WISEpay Online Payment Questions?
For help with online payment or billing and collections please call WISEpay Customer Service at:
1-877-744-2317
1-866-831-3756 (TTY for hearing and speech impaired)
Accessibility