MDwise recognized on national level for Hoosier Healthwise and Healthy Indiana Plan, earns reaccreditation


INDIANAPOLIS – Indiana’s only nonprofit managed health care company exclusively serving many of the state’s most underserved citizens has been recognized on a national level by the National Committee for Quality Assurance (NCQA) by earning its Health Plan Accreditation. The organization received a rating of Commendable for showcasing service and clinical quality that meet NCQA’s rigorous requirements for consumer protection and quality improvement.
As stated in the organization’s mission, MDwise is dedicated to enhancing member satisfaction by improving the health status of its members through the most efficient provision of quality health care services. MDwise applied for the NCQA Health Plan Accreditation, a voluntary review process, in an effort to assess and report on the quality of both its Hoosier Healthwise and Healthy Indiana Plan.
“MDwise strives to incorporate our core values of compassion, excellence and leadership into the health care services we provide to our members and our success has been reaffirmed by earning this accreditation,” said Charlotte MacBeth, president and CEO of MDwise. “We provide efficient, courteous and responsive services to Hoosiers, maintain a knowledgeable and experienced leadership team and staff, and constantly search for innovative ways to continue to provide quality health care services more efficiently and at a lower cost. We are honored that the NCQA and our members recognize this dedication.”
The NCQA Health Plan Accreditation evaluates how well a health plan manages all parts of its delivery system – physicians, hospitals, other providers and administration services – in order to continuously improve the quality of care and services provided to its members. The standards are intended to help organizations achieve the highest level of performance possible, reduce patient risk for untoward outcomes and create an environment of continuous improvement. Tools used to measure satisfaction include the Healthcare Effectiveness Data and Information Set (HEDIS®) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®).
“Achieving an accreditation status of Commendable from NCQA is a sign that a health plan is serious about quality,” said Margaret E. O’Kane, president of the NCQA.
In 2009, MDwise became the first Indiana Medicaid managed care organization to earn the NCQA’s three-year New Health Plan accreditation for the Hoosier Healthwise program.

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About MDwise

MDwise is a provider-sponsored nonprofit health maintenance organization offering health care benefits to more than 407,000 Medicaid and Medicare members. Since 1994 MDwise has provided access to compassionate, high-quality, coordinated health care and education to Medicaid members in communities throughout Indiana. Ninety-seven percent of MDwise members surveyed would recommend MDwise to family and friends.

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