MDwise honored as Bronze Stevie® Award Winner in 2015 American Business Awards

6/24/2015
 
Indiana-based health plan recognized June 22 in Chicago for quality customer service

INDIANAPOLIS – During the 13th Annual American Business Awards in Chicago on June 22, MDwise was presented a Bronze Stevie® Award in the Customer Service Department of the Year in the Healthcare category.
 
MDwise earned the award based partly on feedback received in a member survey conducted by the organization. In the survey, 95 percent of members said they would recommend MDwise to a friend or family member. Additionally, 92 percent of members reported being treated with courtesy and respect by customer service.
 
“I am very proud of our customer service team for the tremendous job they do daily advocating for and communicating with our members,” said Katherine Wentworth, interim president and CEO and Chief Operating Officer of MDwise.

 “Our corporate values include delivering consistent, high quality, compassionate care, and our call center team plays a large role in ensuring we deliver on this promise. It’s wonderful to see them recognized on a national level.”
 
The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. 
 
More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Live Event of the Year, and Human Resources Department of the Year, among others. And more than 200 executives worldwide participated in the judging process to select this year’s Stevie Award winners.
 
“We are extremely impressed with the quality of the entries we received this year. The competition was intense and every organization that won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards. “To those outstanding individuals and organizations that received Gold, Silver and Bronze Stevie Awards, the judges and I are honored to celebrate your many accomplishments. You are setting a high standard for professionals nationwide.”
 
Details about The American Business Awards and the lists of Stevie winners are available at www.StevieAwards.com/ABA.    


About the Stevie Awards
Stevie Awards are conferred in six programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the German Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards programs receive more than 10,000 nominations from organizations in more than 60 nations each year. Learn more about the Stevie Awards at www.StevieAwards.com

 

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About MDwise

MDwise is an Indiana-licensed nonprofit health maintenance organization offering health care benefits to 300,000 Medicaid members. Since 1994 MDwise has provided access to compassionate, high-quality, coordinated health care and education to Medicaid members in communities throughout Indiana.
 
MDwise is a provider-owned health plan with a large network of doctors, specialists and hospitals located throughout the state. By meeting the basic requirements of the National Committee for Quality Assurance’s (NCQA’s) rigorous standards for consumer protection and quality improvement, MDwise was awarded NCQA’s accreditation status of Accredited for service and clinical quality. Ninety-seven percent of MDwise members surveyed would recommend MDwise to their family and friends. For more information, visit MDwise.org.


APM0170 (6/15)