MDwise Medicaid plans nationally recognized for outstanding service, member satisfaction

10/15/2015
 
INDIANAPOLIS – MDwise was recently recognized for its quality health care, service and member satisfaction. The company was rated 4 out of 5 among health insurance plans in the National Committee for Quality Assurance (NCQA)’s Medicaid Health Insurance Plan Ratings 2015-2016. MDwise was the top-rated Medicaid HMO in Indiana.
 
As an Indiana nonprofit health maintenance organization focused on helping uninsured Indiana families and individuals, MDwise prides itself on offering quality health care coverage and unrivaled customer service for its members. It’s Healthy Indiana Plan and Hoosier Healthwise plan, for which it received this recognition, serve more than 280,000 children, pregnant women and low-income adults statewide.
 
“We are humbled to once again be recognized as the top Medicaid plan in Indiana. It reinforces our commitment to providing quality health care coverage and top-notch customer service to our members,” said Cesar Martinez, president and CEO of MDwise. “We value our members and it’s rewarding to know that, in turn, our members value and appreciate our service. We look forward to continuing to assist with their health insurance needs for years to come.”
 
NCQA Health Insurance Plan Ratings 2015-2016 lists private, Medicare, and Medicaid health insurance plans based on three types of quality measures: measures of clinical quality; measures of consumer satisfaction; and results from NCQA’s review of a health plan’s health quality processes. NCQA rates health plans that report quality information publicly.
 
To learn more about MDwise and its coverage plans, visit www.MDwise.org.
 
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About the National Committee for Quality Assurance
The National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS® is the most widely used performance measurement tool in health care. NCQA's web site (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
 

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About MDwise

MDwise is an Indiana-licensed nonprofit health maintenance organization offering health care benefits to 300,000 Medicaid members. Since 1994 MDwise has provided access to compassionate, high-quality, coordinated health care and education to Medicaid members in communities throughout Indiana.
 
MDwise is a provider-owned health plan with a large network of doctors, specialists and hospitals located throughout the state. By meeting the basic requirements of the National Committee for Quality Assurance’s (NCQA’s) rigorous standards for consumer protection and quality improvement, MDwise was awarded NCQA’s accreditation status of Accredited for service and clinical quality. Ninety-seven percent of MDwise members surveyed would recommend MDwise to their family and friends. For more information, visit MDwise.org.


HHW-HIPO0021 (10/15)