MDwise Contact Us Online Form

Please note: This form should only be used by providers to submit billing questions and claims issues.
 

Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect members must use their myMDwise account to contact customer service via email or call 800.356.1204 or 317.630.2831 in the Indianapolis area. Help is available from 8 a.m. to 8 p.m., Monday through Friday. If members use the form below, the response will be delayed.

 

For MDwise Marketplace, you can call 855.417.5615 with questions about our Marketplace health plans, the enrollment process and to enroll. Help is available from 8 a.m. to 6 p.m., Monday through Friday.
 

MDwise Marketplace Members can also submit a question or comment to customer service about doctor changes, benefits, copayments and verification of eligibility through your myMDwise Marketplace account. If you do not have a myMDwise Marketplace account, you must create an account. A MDwise Marketplace customer service representative will respond within 24 hours.

 

You must have an email address to submit a question using this form. If you do not have an email address sign up online for a free Yahoo email account.

 

By using https://www.mdwise.org/contactus/ you agree to be bound by the terms of this Policy. If you do not agree to these terms and conditions, please do not use the site. Your continued use of this site means you agree to be bound by the agreement below. While MDwise makes every effort to ensure the protection of your records, MDwise is unable to secure computer networks that are outside of our direct control. Using computer at public locations can possibly lead to your medical records being viewed by individuals that you had not intended to see them. We are not responsible for the privacy or other policies and practices of third party web sites or computer networks. To ensure your privacy, please close your browser window after completing the form.


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Please do not submit employment related questions on this form, for more information about employment opportunities visit the careers section of our website.



 

Hearing and Speech Impaired

Call Relay Indiana Service at 800.743.3333. You can also dial 711. This number can be used anywhere in Indiana.