MDwise Is Here to Help

MDwise is available by phone to help members and consumers understand the health plans and benefits we offer:

  • For Hoosier Healthwise, Healthy Indiana Plan, Indiana Care Select and Hoosier Care Connect, MDwise customer service is available at 800.356.1204 or 317.630.2831 in the Indianapolis area. Help is available from 8 a.m. to 8 p.m., Monday through Friday.


  • For MDwise Marketplace, you can call 855.417.5615 with questions about our Marketplace health plans, the enrollment process and to enroll. Help is available from 8 a.m. to 8 p.m., seven days a week.

MDwise has customer service representatives that can talk to members in other languages. We can get an interpreter on the line for you.

If you call outside of open hours, you will get an automated message. Leave your name and phone number. Someone will return your call no later than the next business day.

Hoosier Healthwise, HIP Maternity and HIP State Plan members: If you call about transportation for an immediate need such as hospital discharge, urgent trip or trip home from the emergency room, you can call and talk to someone 24 hours a day, seven days a week.

Your Doctor First

Remember to always call your doctor first for all medical care and before going to the emergency room unless it’s a true emergency. Also, you can speak to a live nurse 24 hours a day through NURSEon-call.

Contact Us Form

You can also contact us using the form below. You must have an email address to submit a question using this form. If you do not have an email address sign up online for a free Yahoo email account.



By using you agree to be bound by the terms of this Policy. If you do not agree to these terms and conditions, please do not use the site. Your continued use of this site means you agree to be bound by the agreement below. While MDwise makes every effort to ensure the protection of your records, MDwise is unable to secure computer networks that are outside of our direct control. Using computer at public locations can possibly lead to your medical records being viewed by individuals that you had not intended to see them. We are not responsible for the privacy or other policies and practices of third party web sites or computer networks. To ensure your privacy, please close your browser window after completing the form.

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Please do not submit employment related questions on this form, for more information about employment opportunities visit the careers section of our website.

Hearing and Speech Impaired

Call Relay Indiana Service at 800.743.3333. You can also dial 711. This number can be used anywhere in Indiana.