MDwise Is Here to Help
MDwise is available by phone to help members and consumers understand the health plans and benefits we offer:
For Hoosier Healthwise, Healthy Indiana Plan, Indiana Care Select and Hoosier Care Connect, MDwise customer service is available at 800.356.1204 or 317.630.2831 in the Indianapolis area. Help is available from 8 a.m. to 8 p.m., Monday through Friday.
For MDwise Marketplace, you can call 855.417.5615 with questions about our Marketplace health plans, the enrollment process and to enroll. Help is available from 8 a.m. to 8 p.m., seven days a week.
MDwise has customer service representatives that can talk to members in other languages. We can get an interpreter on the line for you.
If you call outside of open hours, you will get an automated message. Leave your name and phone number. Someone will return your call no later than the next business day.
Hoosier Healthwise, HIP Maternity and HIP State Plan members: If you call about transportation for an immediate need such as hospital discharge, urgent trip or trip home from the emergency room, you can call and talk to someone 24 hours a day, seven days a week.
Your Doctor First
Remember to always call your doctor first for all medical care and before going to the emergency room unless it’s a true emergency. Also, you can speak to a live nurse 24 hours a day through NURSEon-call.
Contact Us Form
You can also contact us using the form below. You must have an email address to submit a question using this form. If you do not have an email address sign up online for a free Yahoo email account.