What To Do If You Need to Contact Customer Service

We want to answer all your questions about your MDwise Hoosier Healthwise or Healthy Indiana Plan. If you have any complaints, we are here to help fix the problem. We want you to get the best health care and service possible. 
 

There is a MDwise representative who can help you 8:00 a.m. to 8:00 p.m. (EST), Monday through Friday. We are closed on major holidays. After hours you will reach an automated message. Please leave your name and number and you will get a call back. If you need to speak to someone about your health, you can call the NURSEon-call line 24 hours a day, 7 days a week and someone will assist you. 
 

You can contact us with any questions or concerns on our website at MDwise.org/contactus. You can also look on our website for the news and information you need about your MDwise plan. 
 

We want to provide high quality service to you. So, here is our promise to you: 

  • If you have a problem, we will be here to listen. 
  • We will do our best to fix the problem for you. 
     

Please call us at 1-800-356-1204 or 317-630-2831 in the Indianapolis area if you have good or bad comments.