Behavioral Health Services

Below are tools for handling behavioral health issues with MDwise members, useful for both physical and behavioral health providers. These tools have been developed based upon the needs of our members and for ease of use in busy provider offices.

Behavioral Health

Many people think mental disorders are rare. In fact, they are common. A mental illness can affect thoughts and behavior. It can make it hard to cope with normal life routines.

What's Covered?

If you think you may have a mental or emotional problem, it is important to remember there is help. MDwise covers behavioral health services for our members. These services include:

  • Mental health
  • Behavior problems
  • Alcohol and drug use

For more information, read our Behavioral Health Benefits Guide for members (English) | Behavioral Health Benefits Guide for Members (Spanish)

MDwise members must pick a behavioral/mental health provider in the MDwise network. You do not need a referral from your Primary Medical Provider (PMP) to access these services. You can also ask your doctor for help. He or she can help you find one. Or you can call MDwise customer service.

Behavioral Health Member Resources

  • The National Institute of Mental Health is a good resource for the most up-to-date mental health news and information. You can search by topic, age and gender. National Domestic Violence Hotline. Call 1-800-799-7233.
  • Indiana 2-1-1 is a free, 24-hour service, connecting you to food, shelter and housing assistance, employment services, counseling resources, and much more. Call 2-1-1.
  • Indiana Family to Family – Indiana’s parent-to-parent organization, offering advice and resources to families of children with special needs. Call 1-800-964-4746.
  • National Suicide Prevention Lifeline: Contact the Lifeline number 24 hours a day. This is a free service to anyone that is in emotional distress or suicidal crisis. Calls are routed to the nearest crisis center. Call 1-800-273-TALK (8255) today to talk to someone who can help you.
  • NAMI helpline at 800-950-NAMI
  • Indiana AA
  • Indiana NA
  • Al-Anon
  • Nurse On-Call: (800) 356-1204


HELPlink is an MDwise program that connects members to various organizations in their community. HELPlink can help connect you with child care, education, job preparedness, and other helpful resources.

988 Suicide and Crisis Lifeline

DIAL 9-1-1 if you or someone else is in danger now.

DIAL 9-8-8 if you or someone else is:

  • Thinking of suicide
  • Having a mental health crisis
  • Having a substance use crisis

What is 9-8-8?

9-8-8 is a direct, national line. It is to help people with all types of mental health crises. You can call, text or chat with someone at 9-8-8. In Indiana, the state will partner with up to five providers, including the three current National Suicide Prevention Lifeline call centers in the state, to answer contacts to 988.

Questions about 9-8-8?

Check out the 988 website - FSSA: DMHA: 988 Indiana

Watch a video on 988

Additional Resources:

Top 24 Alcohol & Drug Rehab Centers in Indianapolis

MDwise advises members ensure your selected provider is in network by calling customer service at 1-800-356-1204, or by searching for the facility online with the Find a Provider tool.

ISSP: Indiana Suicide Prevention

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