FSSA/OMPP wants to make Medicaid better for members and they need your help. Apply to join Indiana Medicaid’s NEW Beneficiary Advisory Council (BAC) to share your experience. The BAC, composed of current and former Medicaid members and caretakers, will discuss policy and program changes. To apply, complete the BAC application and submit it via email or mail. Additionally, here is the website link for the FSSA BAC page: https://www.in.gov/fssa/ompp/advisory-committees/beneficiary-advisory-council
Phone:(800) 356-1204
You can also find important information about Hoosier Healthwise in your member handbook (English) (PDF) | member handbook (Spanish) (PDF).
Getting Help with a Problem
The quality of service you get from MDwise is important to us. If you have a concern or are not satisfied, call MDwise customer service. Learn more about how to get help with a problem.
Getting Information in Other Languages and Formats
If you need your member handbook and other MDwise information in other ways let us know. For example, if you need the information in another language, larger print, Braille or in an audio format, call MDwise customer service.
Hoosier Healthwise members have 90 days from the date that they start with MDwise to change their health plan. After 90 days, you cannot change to another plan for 12 months or one year, unless you have a “just cause” reason. See the MDwise Member Handbook (English) (PDF) | MDwise Member Handbook (Spanish) (PDF) for more information on Open Enrollment and “just cause” reasons.
Hoosier Healthwise is the name of the State of Indiana’s health insurance program. It is one of the Medicaid programs available to Hoosiers that qualify or are eligible.