important information

ALERT: POSSIBLE SCAM TARGETING MEDICAID MEMBERS.

Some MDwise members have reported receiving a text with this message:

“(Final Alert) Your health insurance policy needs your attention. Response is required call a live representative now at: (888) 423-6433.”

This text message is NOT from MDwise. The telephone number listed in the text message is NOT an MDwise telephone number. This text appears to be part of a scam targeting Medicaid and Medicare members. If you call the number, the person answering will try to get you to pay a fee.

If you have any questions, please contact MDwise at our Customer Service line, 800-356-1204.

Hoosier Healthwise Plan

You can also find important information about Hoosier Healthwise in your member handbook (English) | member handbook (Spanish).

Getting Help with a Problem

The quality of service you get from MDwise is important to us. If you have a concern or are not satisfied, call MDwise customer service. Learn more about how to get help with a problem. 

Getting Information in Other Languages and Formats

If you need your member handbook and other MDwise information in other ways let us know. For example, if you need the information in another language, larger print, Braille or in an audio format, call MDwise customer service.

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