MDwise
MemberConnect Newsletter

The Member Connect newsletter is for members of MDwise’s Healthy Indiana Plan (HIP) and Hoosier Healthwise Medicaid health plans. It is emailed four times each year and contains updates about your health plan and tips for healthy living.

Newsletter Archives

Questions?

Call MDwise customer service at 1-800-356-1204

Your MDwise Health Plan
  • Member Participation in Population Health Management
    Member Participation in Population Health Management

    MDwise wants to help you stay healthy. MDwise members may be eligible for Population Health Management services through the care management department. Population Health Management is a way we try to help you live a healthy quality of life. MDwise can support your health by phone or in-person visits, through educational materials or by texts to help you manage your wellness. The MDwise care management program can help you manage your health conditions. Your MDwise Care Manager helps you and your doctor ...

  • Second Opinions
    Second Opinions

    It is important for you to feel that you made the right choices about your health. There might be times when you are not happy with your doctor’s opinion or treatment recommendations. You can ask for a second opinion by visiting another doctor in the MDwise network. Questions about getting a second opinion? Call MDwise customer service at 1-800-356-1204 if you need help.

  • Empowering Women’s Health

    Women not only play a key role in our communities but also their own well-being. Regular health check-ups are a vital part of a healthy life. Let’s empower the women around us to take charge of their health and schedule their regular visits to their doctors and dentists today. Routine check-ups are not just about addressing existing health issues; they are also crucial for preventing potential problems and maintaining overall well-being. These check-ups provide an opportunity to discuss any changes, rec...

  • Communication of Personal Health Information Use and Disclosure

    Details about your health are personal. MDwise does all we can to protect your privacy. We make sure your health records and personal information about you are kept safe. Only staff who need to see your files to help you can get them. Even then, our staff sign statements promising not to share information about you. Our doctors follow these rules, too. If other people ask us for your records, you must give written permission first. The only time we do not check with you first is when someone has a need ...

  • MDwise Quality Improvement Program 2025

    At MDwise, we strive to help you stay healthy and receive the best care possible. Our Quality Improvement program is always looking for new ways to help you improve your health. All MDwise members deserve health services that are high quality, safe and culturally appropriate. MDwise gathers information from claims, member surveys, and provider surveys to understand what areas may need improvement. This also helps us to work with doctors to make changes and provide more information for members. In the pa...

  • Does MDwise Have Your Current Contact Information?

    Please call MDwise customer service at 1-800-356-1204 to update your contact information. Please call if you have recently moved or changed phone numbers. Your contact information may be your: Home phone number. Cell phone number. Address. Email address. It is also important that you contact your Division of Family Resources to update your contact information. You don’t want to miss out on updates for other possible benefits. Contact your local DFR by visiting: https://www.in.gov/fssa/dfr/about-dfr/cont...

Benefits Beyond Health Insurance
  • NURSEon-call
    NURSEon-call

    MDwise would like to remind members that they have access to a Registered Nurse 24/7 by calling our toll-free Customer Service Line at 1-800-356-1204. Members can select option #1, then option #4. In addition to providing access to a Registered Nurse and triage, members can also access an audio library with over 100 topics.

  • myMDwise Member Portal
    myMDwise Member Portal

    Visit the member portal, myMDwise , at MDwise.org/myMDwise to learn more about your plan. On the portal, you can sign up to get more information about your coverage and claims. You can also call MDwise customer service at 1-800-356-1204 if you have questions about your benefits.

  • WEIGHTwise
    WEIGHTwise

    MDwise's WEIGHTwise program offers tracking tools, calculators, and other resources to help you control your weight.

  • Low-Cost Internet Service through HELPlink
    Low-Cost Internet Service through HELPlink

    Many internet providers across Indiana offer low-cost internet programs. MDwise members could qualify for these low-cost options. To find these programs in your area, visit HELPlink at  MDwise.org/gethelp .   If you do not have access to the internet, call customer service at 800-356-1204.

Steps to Wellness
  • Tobacco Cessation
    Tobacco Cessation

    MDwise knows that quitting tobacco is a big deal, but you don’t have to do it alone. We want to help you stop by giving you some tips to make it easier. Get Ready. Plan and prepare to quit. When do you want to start? Think about the good things that will happen when you quit. Get rid of anything that makes you want to use tobacco. Think about what you learned from trying to quit before. Find your support team that will encourage you. Tell your friends, family, even co-workers about your plan. Let them k...

  • Family Fitness Tips
    Family Fitness Tips

    Did you know that physical activity is one of the most important things people can do to improve their health? It may seem hard to fit exercise into a busy family schedule. Even adding some activity into your routine is better than making no changes at all. The CDC recommendations for physical activity vary by age. Children need the most activity to stay healthy. Children aged 3 to 5 need to be active throughout every day, while children aged 6 to 17 need at least 60 minutes of activity daily. Adults ov...

  • At-Risk Drinking

    It’s not always easy to see when your drinking has crossed the line from moderate or social use to problem drinking. If you drink alcohol to cope with problems or to avoid feeling bad, you may have a problem with alcohol. Alcohol abuse can sneak up on you. It’s important to know the warning signs. Signs of at-risk drinking include: Feeling guilty or ashamed about your drinking. Lying to others or hiding your drinking habits. Having friends or family members who are worried about your drinking. Needing t...

  • Important Things to Know about Substance Use Disorder

    What is Substance Use Disorder (SUD)? SUD is when someone keeps using a substance even though it causes problems. These problems can be physical dependence, risky use, social problems and loss of control. There are 10 types of substances that can cause SUD. Alcohol Caffeine Cannabis (including edibles) Hallucinogens (LSD or “acid”, mushrooms) Inhalants (sniffing, huffing, bagging) Opioids (fentanyl, heroin, opium and prescription opioids) Sedatives (tranquilizers) Hypnotics or anxiolytics (“benzos”) Sti...

  • About SNAP

    The Supplemental Nutrition Assistance Program or SNAP provides food assistance to low- and no-income people and families. It is a federal program administered by the Food and Nutrition Service of the U.S. Department of Agriculture; however, benefits are disbursed at the state level. In Indiana, the Family and Social Services Administration (FSSA) is responsible for proper distribution in each county. Benefits are provided on an electronic card that is used like an ATM card and is accepted at most grocer...

  • How to Manage Stress

    Stress is something some people feel when things change or get tough. It can be good or bad. For example, when you bring home a new baby, you might feel both happy and worried. As a new parent, you want to do everything right, which helps keep you and the baby safe. But if you keep feeling worried and can't relax, that's bad stress. Some things that make us feel stressed are work, money, family duties and health worries. When we're stressed, our bodies react in different ways. We might feel really tired...

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