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President and CEO – Jessica Cromer
In this role, Ms. Cromer provides corporate leadership, directs business operations, sets current and long-range objectives, plans strategic goals, designs policies and works closely with the executive team to lead the company to achieve overall corporate goals. Ms. Cromer brings more than 20 years of government health care programs experience overseeing Medicaid and Medicare operations.
Most recently, Ms. Cromer was executive director for Gateway Health Plan in Pittsburgh, Pennsylvania and responsible for the management of the Pennsylvania HealthChoices program with 284,000 members and $1.4 billion in annual revenue. Ms. Cromer also worked 18 years for Amerigroup, an Anthem-owned company, where she earned a series of promotions to more senior positions across a three-state region.
Ms. Cromer has a bachelor’s degree in mathematics from Washington & Jefferson College and a master’s degree in applied mathematics from West Virginia University.
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Vice President, Health Plan Operations – Torriaun Everett
In this role, Mr. Everett is responsible for overseeing the Health Plan Operations including provider network management, member and provider services, marketing, community and member engagement, enrollment growth, medicare sales, new business implementation, and the overall member and provider experience. Mr. Everett brings more than 15 years of experience in the health care field with more than 8 years in leadership roles throughout his career.
Mr. Everett spent more than 11 years at Molina Health Care of Michigan where he earned a series of promotions throughout his tenure and most recently was the Director of Network Administration and Health Plan Operations with a focus on claims, credentialing, provider enrollment, network administration, and systems configuration.
Mr. Everett holds a Professional designation from the Academy of Health Care Management.
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Vice President, General Counsel – Patricia Hebenstreit, JD
Ms. Hebenstreit joined MDwise as vice president and general counsel in January of 2009. Ms. Hebenstreit has a wealth of health law and legal related knowledge and experience. She directs and coordinates MDwise's efforts to ensure compliance with laws, regulations and policies that govern its Medicaid business. She also oversees reporting for FSSA, the government affairs staff/activities and a special investigations unit (SIU) that performs program integrity activities for MDwise health plans.
Ms. Hebenstreit previously worked at the Health and Hospital Corporation of Marion County where she spent almost six years as chief of staff and two years as general counsel. Prior to that, she spent time as the director of long term care at OMPP and also as director of the medicaid fraud control unit at the Indiana Attorney General’s Office. Ms. Hebenstreit serves on the board of directors of Safe Sitter, Inc. and the executive committee of the Indianapolis Bar Association Health and Life Sciences Committee.
Ms. Hebenstreit obtained her J.D. from Indiana University School of Law Indianapolis and her B.A. in Political Science from Marquette University.
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Vice President, Health Services – Rebecca Tapp
Ms. Tapp joined MDwise as vice president of Health Services in August 2019. She is responsible for leading the Health Services Teams including Utilization Management, Case Management and Quality. Ms. Tapp brings 30 years of experience in the medical field with more than 20 years in leadership roles. Her experiences include acute and long-term care, staff development, strategic planning, consulting and medical management for both providers and health plans. Most recently, she served as the FEP Director of Medical Management for Anthem where she supported the Federal Employee Program covering 1.5 M Federal Employees.
Ms. Tapp holds a Bachelor of Science in Nursing from Spalding University.
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Medical Director – Jeffrey Wheeler, MD
Dr. Jeffrey Wheeler is the Medical Director at MDwise. He is a board-certified physician in both Internal Medicine and Pediatrics. He practiced as a staff physician for over 20 years in central Indiana on the medical staff of Methodist, Indiana University and St. Vincent Hospitals.
During his time in private practice, he has continued to focus on education through his affiliation with the Indiana University School of Medicine as an Assistant Professor of Clinical Medicine where he participated in resident and student education, physician advisory committees and credentialing oversight.
For the last 7 years, he has practiced as a physician reviewer and Medical Director for Anthem, Inc. During his time at Anthem, Inc. he co-chaired a FEP Autism Member Comprehensive care committee and was a medical advisor in multiple other areas, including: Case Management and Utilization Management, Chronic Disease and Condition Care, HEDIS QCR, and Quality Improvement.
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Director of Legal Affairs — James Matthews
In this role, Mr. Matthews is responsible for staying abreast of local, regional and national legal affairs and policies that may affect MDwise and the health care industry, ensuring the company remains compliant with all applicable federal and state laws, regulations and rules. He works closely with the general counsel to analyze legal issues, draft and review contracts, and provide executive leadership with a myriad of other legal services.
Joining MDwise in October of 2016, Mr. Matthews has more than 25 years of private law firm experience, in which he focused on litigation, creditors’ rights and contract management for a variety of business clients, including many in the health care industry.
Most recently, he ran his own law firm for three years. Previously, he was counsel with Frost Brown Todd, a 500-plus lawyer firm based in the Midwest. Prior to this role, he was a partner in the South Bend office of another large, midwestern law firm.
Mr. Matthews holds a juris doctor from Ohio State University School of Law and a bachelor’s degree from Wabash College.
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Director of Finance — Kristine Brown
In this role, Ms. Brown ensures the accuracy of financial statements and reporting, both internally and externally.
Most recently, Ms. Brown managed an accounting team for Ascension St. Vincent. She has also served in financial planning and analysis roles at Anthem. Joining MDwise in April of 2021, her experience spans both public and corporate accounting. She has worked in both health care insurance and with providers.
Ms. Brown holds a bachelor’s degree in accounting from the Indiana University Kelley School of Business in Bloomington. She is also a licensed CPA.
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Director of Business Technology — John Goerges
Joining MDwise in September of 2013, Mr. Goerges manages information technology (IT) operations and associated staff, cybersecurity and office facilities. He is responsible for employee security awareness, security objective implementation, policy planning, data security maintenance, and infrastructure development. He leads the IT helpdesk and operations teams in supporting the technology, data security, and physical environment of the company.
Most recently, Mr. Goerges served as the divisional software development manager for Affiliated Computer Services (ACS, A Xerox Company), where he worked for 11 years. He has more than 21 years of experience in information technology.
Mr. Goerges has a bachelor’s degree in business from Indiana University, Bloomington, where he majored in computer information systems.
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Director of Provider Relations — Octavia Browder-Winston
In this role, Ms. Browder-Winston provides cross-functional leadership — bridging gaps and building relationships within the company between covered benefit configuration, provider contract negotiation, provider communications and provider education. She is responsible for implementing processes to address and resolve provider inquiries, issues and dissatisfaction.
Ms. Browder-Winston has more than 25 years of experience in the health care industry including, but not limited to, claims billing, customer service, contract implementation, provider education/communication and building provider networks. She has managed teams of clinical nurses, managers, supervisors, internal provider relations, provider engagement representatives, claims analysts and community outreach. Ms. Browder-Winston has worked with various interdivisional stakeholders such as state account managers and liaisons.
Ms. Browder-Winston has a master’s degree in health administration and a bachelor’s degree in business management.
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Director of Medical Management — Brittney Mullaney RN-BC, MSN, CCM
In this role, Ms. Mullaney is responsible for overseeing clinical functions including prior authorization, utilization management, care coordination and case management. Joining MDwise in November of 2020, she maintains quality processes by ensuring all programs meet accreditation requirements. This includes holding both member- and provider-focused clinical programs to the highest standards of quality, ensuring proper utilization decisions and processes, appropriate services, and excellent member care.
Most recently, Ms. Mullaney was a manager of case management and business change at a large insurance company. As a registered nurse, she has worked in clinical practice and administrative roles including an intensive care unit, transplant coordination for pediatrics and adults, practice management in cardiovascular surgery and managed care.
She has a bachelor’s degree in nursing from Ball State University and a master’s degree in nursing administration from the University of Indianapolis.
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