MDwise Leadership

President and CEO – Jessica Cromer

In this role, Ms. Cromer provides corporate leadership, directs business operations, sets current and long-range objectives, plans strategic goals, designs policies and works closely with the executive team to lead the company to achieve overall corporate goals. Ms. Cromer brings more than 20 years of government health care programs experience overseeing Medicaid and Medicare operations.

Most recently, Ms. Cromer was executive director for Gateway Health Plan in Pittsburgh, Pennsylvania and responsible for the management of the Pennsylvania HealthChoices program with 284,000 members and $1.4 billion in annual revenue. Ms. Cromer also worked 18 years for Amerigroup, an Anthem-owned company, where she earned a series of promotions to more senior positions across a three-state region.

Ms. Cromer has a bachelor’s degree in mathematics from Washington & Jefferson College and a master’s degree in applied mathematics from West Virginia University.

Vice President, Finance – Paul Lorentz

Joining MDwise in April of 2019, and assuming the role of Vice President of Finance in November of 2020, Mr. Lorentz leads the accounting and finance functions of the organization. With over thirty years of experience in senior financial leadership roles and board service, he brings both depth and breadth of expertise to the financial dimension of MDwise. His experience includes public accounting, life and health insurance operations, financial reporting, compliance, corporate governance and risk management, forecasting, and strategic planning. Prior to joining MDwise, Mr. Lorentz served as Chief Financial Officer for $2.8 billion long-term care insurance company.

Mr. Lorentz holds a Bachelor of Science in Accounting degree from Indiana University.

Vice President, Health Plan Operations – Torriaun Everett

In this role, Mr. Everett is responsible for leading the Health Plan Operations Teams including Customer Service, Marketing, Community and Member Engagement, Enrollment Growth, as well as the overall member experience. Mr. Everett brings more than 15 years of experience in the health care field with more than 8 years in leadership roles throughout his career.

Mr. Everett spent more than 11 years at Molina Health Care of Michigan where he earned a series of promotions throughout his tenure and most recently was the Director of Network Administration and Health Plan Operations with a focus on claims, credentialing, provider enrollment, network administration, and systems configuration.

Mr. Everett holds a Professional designation from the Academy of Health Care Management.

Vice President, General Counsel – Patricia Hebenstreit, JD

Ms. Hebenstreit joined MDwise as vice president and general counsel in January of 2009. Ms. Hebenstreit has a wealth of health law and legal related knowledge and experience. She directs and coordinates MDwise's efforts to ensure compliance with laws, regulations and policies that govern its Medicaid business. She also oversees reporting for FSSA, the government affairs staff/activities and a special investigations unit (SIU) that performs program integrity activities for MDwise health plans.

Ms. Hebenstreit previously worked at the Health and Hospital Corporation of Marion County where she spent almost six years as chief of staff and two years as general counsel. Prior to that, she spent time as the director of long term care at OMPP and also as director of the medicaid fraud control unit at the Indiana Attorney General’s Office. Ms. Hebenstreit serves on the board of directors of Safe Sitter, Inc. and the executive committee of the Indianapolis Bar Association Health and Life Sciences Committee.

Ms. Hebenstreit obtained her J.D. from Indiana University School of Law Indianapolis and her B.A. in Political Science from Marquette University.

Vice President, Business Services – Brian Arrowood

Mr. Arrowood joined MDwise as vice president and chief information officer in November of 2015. In his current role, he is responsible for leading and directing the Indianapolis IT and operations team at MDwise.

Mr. Arrowood has more than 20 years experience in management and leadership in the information systems and information technology fields. Prior to joining MDwise, Mr. Arrowood was responsible for operational risk management at Indiana University Health Revenue Cycle Services. Previous to IU Health, Mr. Arrowood held a cabinet-level position as chief information officer with the State of Indiana under Governor Mitch Daniels. While in his position at the State of Indiana, Mr. Arrowood won the Governor’s Service Award in 2009 and was recognized as one of the nation’s Premier 100 IT leaders in 2012 by Computerworld magazine.

Mr. Arrowood holds a Bachelor of Science in Mathematics from Purdue University.

Vice President, Health Services – Rebecca Tapp

Ms. Tapp joined MDwise as vice president of Health Services in August 2019. She is responsible for leading the Health Services Teams including Utilization Management, Case Management and Quality. Ms. Tapp brings 30 years of experience in the medical field with more than 20 years in leadership roles. Her experiences include acute and long-term care, staff development, strategic planning, consulting and medical management for both providers and health plans. Most recently, she served as the FEP Director of Medical Management for Anthem where she supported the Federal Employee Program covering 1.5 M Federal Employees.

Ms. Tapp holds a Bachelor of Science in Nursing from Spalding University.

Medical Director – Jeffrey Wheeler

Dr. Jeffrey Wheeler is the Medical Director at MDwise. He is a board-certified physician in both Internal Medicine and Pediatrics. He practiced as a staff physician for over 20 years in central Indiana on the medical staff of Methodist, Indiana University and St. Vincent Hospitals. During his time in private practice, he has continued to focus on education through his affiliation with the Indiana University School of Medicine as an Assistant Professor of Clinical Medicine where he participated in resident and student education, physician advisory committees and credentialing oversight. For the last 7 years, he has practiced as a physician reviewer and Medical Director for Anthem, Inc. During his time at Anthem, Inc. he co-chaired a FEP Autism Member Comprehensive care committee and was a medical advisor in multiple other areas, including: Case Management and Utilization Management, Chronic Disease and Condition Care, HEDIS QCR, and Quality Improvement.