MDwise Leadership

  • Jessica Cromer photo

    Jessica Cromer

    President & CEO

    In this role, Ms. Cromer provides corporate leadership, directs business operations, sets current and long-range objectives, plans strategic goals, designs policies and works closely with the executive team to lead the company to achieve overall corporate goals. Ms. Cromer brings more than 20 years of government health care programs experience overseeing Medicaid and Medicare operations.

    Most recently, Ms. Cromer was executive director for Gateway Health Plan in Pittsburgh, Pennsylvania and responsible for the management of the Pennsylvania HealthChoices program with 284,000 members and $1.4 billion in annual revenue. Ms. Cromer also worked 18 years for Amerigroup, an Anthem-owned company, where she earned a series of promotions to more senior positions across a three-state region.

    Ms. Cromer has a bachelor’s degree in mathematics from Washington & Jefferson College and a master’s degree in applied mathematics from West Virginia University.

  • Tricia Brunton photo

    Tricia Brunton

    Vice President, Finance

    In this role, Ms. Brunton provides leadership for the health plans overall financial operations, reporting, and strategic planning. Ms. Brunton brings more than 15 years of experience in finance and accounting including managed care and commercial products.

    Most recently, Ms. Brunton was the Director of Finance - Health Plans, Population Health and Community Health for Indiana University Health in Indiana. Ms. Brunton also worked for Health New England as the Director of Accounting and the Connecticut Health Insurance Exchange as the Head of Financial Planning and Analysis and Controller.

    Ms. Brunton has a bachelor’s degree in Finance from Northeastern University and an MBA and master’s in Finance degrees from Indiana University. She serves on the Board of the Women’s Advancement Initiative at the University of Hartford and as the President of The Females’ Center of Excellence and Leadership, Inc.

  • Torriaun Everett photo

    Torriaun Everett

    Vice President, Health Plan Operations

    In this role, Mr. Everett is responsible for overseeing the Health Plan Operations including provider network management, member and provider services, marketing, community and member engagement, enrollment growth, medicare sales, new business implementation, and the overall member and provider experience. Mr. Everett brings more than 15 years of experience in the health care field with more than 8 years in leadership roles throughout his career.

    Mr. Everett spent more than 11 years at Molina Health Care of Michigan where he earned a series of promotions throughout his tenure and most recently was the Director of Network Administration and Health Plan Operations with a focus on claims, credentialing, provider enrollment, network administration, and systems configuration.

    Mr. Everett holds a Professional designation from the Academy of Health Care Management.

  • Patricia Hebenstreit, JD, Vice President, General Counsel

    Patricia Hebenstreit, JD

    Vice President, General Counsel

    Ms. Hebenstreit joined MDwise as vice president and general counsel in January of 2009. Ms. Hebenstreit has a wealth of health law and legal related knowledge and experience. She directs and coordinates MDwise's efforts to ensure compliance with laws, regulations and policies that govern its Medicaid business. She also oversees reporting for FSSA, the government affairs staff/activities and a special investigations unit (SIU) that performs program integrity activities for MDwise health plans.

    Ms. Hebenstreit previously worked at the Health and Hospital Corporation of Marion County where she spent almost six years as chief of staff and two years as general counsel. Prior to that, she spent time as the director of long term care at OMPP and also as director of the medicaid fraud control unit at the Indiana Attorney General’s Office. Ms. Hebenstreit serves on the board of directors of Safe Sitter, Inc. and the executive committee of the Indianapolis Bar Association Health and Life Sciences Committee.

    Ms. Hebenstreit obtained her J.D. from Indiana University School of Law Indianapolis and her B.A. in Political Science from Marquette University.

  • Chasity Howell photo

    Chasity Howell

    Vice President, Provider Services

    In this role, Ms. Howell is responsible for overseeing provider relations and services and the overall provider experience.

    Ms. Howell brings more than 20 years of experience in healthcare including managed care for Medicaid, Medicare, Exchange and Commercial products 9 years of those in leadership roles.

    Most recently, she was the Senior Director of Configuration for Evolent Health LLC overseeing multiple clients in various programs with membership over 800,000 lives and leading teams both stateside and offshore. Ms. Howell also worked for AmeriHealth Caritas of Indiana for 8 years where she had a series of promotions within various departments such as quality, claims, auditing, credit balance and network management.

    Ms. Howell holds a degree from Vincennes University in Hospitality Business Management and is a lifelong Hoosier.

  • Brittney Mullaney RN-BC, MSN, CCM photo

    Brittney Mullaney RN-BC, MSN, CCM

    Vice President, Health Services

    In this role, Ms. Mullaney is responsible for overseeing clinical functions including prior authorization, utilization management, care coordination and case management. Joining MDwise in November of 2020, she maintains quality processes by ensuring all programs meet accreditation requirements. This includes holding both member- and provider-focused clinical programs to the highest standards of quality, ensuring proper utilization decisions and processes, appropriate services, and excellent member care.

    Most recently, Ms. Mullaney was a manager of case management and business change at a large insurance company. As a registered nurse, she has worked in clinical practice and administrative roles including an intensive care unit, transplant coordination for pediatrics and adults, practice management in cardiovascular surgery and managed care.

    She has a bachelor’s degree in nursing from Ball State University and a master’s degree in nursing administration from the University of Indianapolis.

  • Jeffrey Wheeler, MD photo

    Jeffrey Wheeler, MD

    Medical Director

    Dr. Jeffrey Wheeler is the Medical Director at MDwise. He is a board-certified physician in both Internal Medicine and Pediatrics. He practiced as a staff physician for over 20 years in central Indiana on the medical staff of Methodist, Indiana University and St. Vincent Hospitals.

    During his time in private practice, he has continued to focus on education through his affiliation with the Indiana University School of Medicine as an Assistant Professor of Clinical Medicine where he participated in resident and student education, physician advisory committees and credentialing oversight.

    For the last 7 years, he has practiced as a physician reviewer and Medical Director for Anthem, Inc. During his time at Anthem, Inc. he co-chaired a FEP Autism Member Comprehensive care committee and was a medical advisor in multiple other areas, including: Case Management and Utilization Management, Chronic Disease and Condition Care, HEDIS QCR, and Quality Improvement.

  • Kristine Brown photo

    Kristine Brown

    Director of Finance

    In this role, Ms. Brown ensures the accuracy of financial statements and reporting, both internally and externally.

    Most recently, Ms. Brown managed an accounting team for Ascension St. Vincent. She has also served in financial planning and analysis roles at Anthem. Joining MDwise in April of 2021, her experience spans both public and corporate accounting. She has worked in both health care insurance and with providers.

    Ms. Brown holds a bachelor’s degree in accounting from the Indiana University Kelley School of Business in Bloomington. She is also a licensed CPA.

  • Torrence Craig

    Torrence Craig

    Director of Customer Service

    In this role, Mr. Craig is responsible for delivering world-class customer service to members and providers. Joining MDwise in July of 2022, Mr. Craig brings more than 17 years of call center experience, with 12 of them in leadership roles. Most recently, Mr. Craig served as the Customer Service manager with Elevance Health serving over 600,000 members. Mr. Craig has a bachelor’s degree in business from Indiana Tech, Fort Wayne, where he majored in business administration.

  • John Goerges photo

    John Goerges

    Director of Business Technology

    Joining MDwise in September of 2013, Mr. Goerges manages information technology (IT) operations and associated staff, cybersecurity and office facilities. He is responsible for employee security awareness, security objective implementation, policy planning, data security maintenance, and infrastructure development. He leads the IT helpdesk and operations teams in supporting the technology, data security, and physical environment of the company.

    Most recently, Mr. Goerges served as the divisional software development manager for Affiliated Computer Services (ACS, A Xerox Company), where he worked for 11 years. He has more than 21 years of experience in information technology.

    Mr. Goerges has a bachelor’s degree in business from Indiana University, Bloomington, where he majored in computer information systems.

  • James Matthews photo

    James Matthews, JD

    Director of Legal Affairs

    In this role, Mr. Matthews is responsible for staying abreast of local, regional and national legal affairs and policies that may affect MDwise and the health care industry, ensuring the company remains compliant with all applicable federal and state laws, regulations and rules. He works closely with the general counsel to analyze legal issues, draft and review contracts, and provide executive leadership with a myriad of other legal services.

    Joining MDwise in October of 2016, Mr. Matthews has more than 25 years of private law firm experience, in which he focused on litigation, creditors’ rights and contract management for a variety of business clients, including many in the health care industry.

    Most recently, he ran his own law firm for three years. Previously, he was counsel with Frost Brown Todd, a 500-plus lawyer firm based in the Midwest. Prior to this role, he was a partner in the South Bend office of another large, midwestern law firm.

    Mr. Matthews holds a juris doctor from Ohio State University School of Law and a bachelor’s degree from Wabash College.