alert

FSSA/OMPP wants to make Medicaid better for members and they need your help. Apply to join Indiana Medicaid’s NEW Beneficiary Advisory Council (BAC) to share your experience. The BAC, composed of current and former Medicaid members and caretakers, will discuss policy and program changes. To apply, complete the BAC application and submit it via email or mail. Additionally, here is the website link for the FSSA BAC page: https://www.in.gov/fssa/ompp/advisory-committees/beneficiary-advisory-council

Know Who to Call When You Have a Question

Call MDwise if:

  • You need to change your or your child’s doctor. MDwise can help find doctors close to you.
  • You have a problem getting in to see your doctor.
  • You do not think your doctor is doing a good job.
  • You want to learn more about Hoosier Healthwise or HIP benefits.
  • You lose your member ID card or need a replacement.
  • You change your address or phone number.

For questions, call MDwise customer service at 1-800-356-1204. We can provide language services or an interpreter if needed.

Visit FSSA’s Benefits Portal at FSSABenefits.IN.gov. if:

  • You received a letter about Redetermination.
  • Someone moves in/out of your home.
  • Someone in your household gets married, is pregnant or has a baby.
  • Someone in your home dies.
  • The amount of court-ordered child support you pay changes.
  • You have a change in your assets (cash, bank accounts, income, etc.).
  • Someone in your home buys or receives a new motor vehicle (car, truck, motorcycle, etc.).
  • You move.
  • You change your job and/or you have a change in pay.
  • You have a change in money received, such as child support or Social Security.
  • You need proof of your Medicaid coverage.

Remember: You must report all changes within 10 days from the time you know about the change.