MDwise wants to help you stay healthy. MDwise members may be eligible for Population Health Management services through the care management department. Population Health Management is a way we try to help you live a healthy quality of life. MDwise can support your health by phone or in-person visits, through educational materials or by texts to help you manage your wellness. The MDwise care management program can help you manage your health conditions. Your MDwise Care Manager helps you and your doctor plan your care. As your needs change, the level of care management will also change. Our care management team will help you become more independent and able to manage your own health care needs.
MDwise Care Management teams can help you with mental health and physical conditions. They can help you make goals for your health. They work with you, your doctors, family and caregivers to do this. They want you to make the best choices for your health. The care manager team can help you understand your health conditions and how to best manage them.
Care management team members with assists you with:
- Understanding your condition.
- Understanding your medications.
- Getting supplies and equipment you need.
- Finding care from special doctors.
- Finding additional resources to help manage your condition.
- Scheduling appointments.
- Talking to your doctors about your condition.
You, your provider, family members or caregivers can all request care management by completing an online referral form or by calling customer service. The online referral form is located at MDwise.org/cmdm-referral and MDwise customer service can be reached at 1-800-356-1204.
Once MDwise receives your request, a member of our care management team will contact you to discuss your needs or the needs of the person requesting care management. If you agree, we may contact you by telephone, text messages, emails, mail or in-person (for certain services) to share our programs and services with you. You may also opt out by calling or writing to us.